Refund cum Cancellation Policy

Last revised: June 1st, 2023

Definitions and key terms

To help explain things as clearly as possible in this Refund cum Cancellation Policy, every time any of these terms are referenced, are strictly defined as:
Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Symbels Consultancy, that is responsible for your information under this Refund cum Cancellation Policy.

• Customer: refers to the company, organization or person that signs up to use the Symbels Consultancy Service to manage the relationships with your consumers or service users.
• Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Symbels Consultancy and use the services.
• Service: refers to the service provided by Symbels Consultancy as described in the relative terms (if available) and on this platform.
• Website: Symbels Consultancy’s site, which can be accessed via this URL: https://consultancy.symbels.com/
• You: a person or entity that is registered with Symbels Consultancy to use the Services.

Cancellation and Refund Policy

Thanks for choosing services at Symbels Consultancy. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our services. We outline the rules for cancellation acceptance by us upon your request.

• We accept no questions asked cancellation for all of our services offered when the request for cancellation is submitted upto 24 hours of booking.
• In case of express service requirement by the customer, the cancellation is not accepted post 1 hour of service request.
• Cancellation on the ground of Money-Back Guarantee is acceptable only when the company is unable to fulfil the agreed upon terms of service delivery.

Refunds

We at Symbels Consultancy, commit ourselves to serve our customers with the best. Unfortunately, there might becases where you choose to opt out and that’s why outline our points of refunds here.

• Any cancelled service is liable to be refunded in full to the original payment source or any other as may be specified by customer in written format and accepted by us,
• The company is not liable to process the refund of resources purchased by the company on behalf of customer for fulfilling any project. However, the original resource purchased shall be handed over to the customer in used or unsed format as may be the case.

• No refund is applicable once the order is fully processed and delivered.

• Any subscription once purchased is non-refundable. Cancellation of subscription services will stop further billing from the next due date, services will continue to be live till the paid time period.

Requirements

In case customer asks for refund at any other payment source, then the customer shall submit an application along with the required details for processing a refund. A cancelled check may be required by the company to verify the recipient’s bank account.

Refund in case of payment made via any mode at online payment gateway partner is liable to be refunded to the original source only. Refund to non original payment source is accepted only in the case of manual payments not involving any payment gateway partner.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Refund cum Cancellation Policy and agree to its terms.

Changes To Our Refund cum Cancellation Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service
and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you
continue to use the Service, you will be bound by the updated Refund cum Cancellation Policy. If you do not want to
agree to this or any updated Refund cum Cancellation Policy, you can opt out from our services.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to
contact us and we will discuss any of the issues you are going through with our product.

• Via Email: support.consultancy@symbels.com
• Via this Link: https://consultancy.symbels.com/contact-us/